Strategic IT Augmentation
Co-Managed IT & Enterprise SOC Augmentation in Edmonton.
Your internal IT director shouldn't have to manage 24/7 threat hunting and complex compliance audits alone. We seamlessly augment your existing team with enterprise-grade security operations, strategic governance, and advanced engineering escalation.
99.9%
Autonomous Endpoint Threat Isolation
100%
Sovereign Canadian Data Custody
24/7/365
Continuous HIA/PIPA Compliance Telemetry
The Breaking Point of the Solo IT Director.
As your professional practice scales, the demands on your internal IT department multiply exponentially. An internal team that excels at user support and daily operations is often stretched too thin to manage 24/7 zero-trust security monitoring, immutable backup verification, and complex Alberta HIA or PIPA compliance audits.
Relying on a single point of failure for enterprise cybersecurity is a profound organizational risk. Sentinel’s Co-Managed IT model integrates seamlessly with your internal IT leadership. We provide the institutional-grade Security Operations Center (SOC) and senior engineering escalation they need, transforming an overwhelmed internal department into a resilient, fully compliant technology powerhouse.
Enterprise Capabilities for Internal Teams
A documented, frictionless partnership that empowers your IT director to focus on strategic practice growth.
24/7 Security Operations Center (SOC)
We deploy identity-first zero-trust architecture and continuous Managed Detection & Response (MDR/EDR) alongside your team. Our security engineers hunt threats and isolate compromised endpoints around the clock, providing absolute peace of mind while your internal staff is off the clock.
Tier 3 Engineering Escalation
When your internal team encounters severe infrastructure outages, complex server failures, or advanced Microsoft 365 tenant issues, they immediately bypass call-center queues and escalate directly to our Edmonton-based senior systems engineers for rapid, peer-to-peer remediation.
Compliance & Governance Overlay
We supply the rigid documentation, cyber-insurance readiness reporting, and continuous Alberta HIA and PIPA audit telemetry your managing partners require. Your IT director retains control, equipped with verifiable proof of regulatory defensibility.
Frequently Asked Questions
Co-Managed IT & Augmentation FAQs
Absolutely not. Our co-managed model is designed specifically to empower your existing IT director or internal team. We act as their strategic partner and enterprise escalation point, handling the heavy lifting of 24/7 security monitoring, compliance telemetry, and complex infrastructure issues so they can focus on supporting your staff and driving internal initiatives.
We build a customized, strictly documented Responsibility Matrix during onboarding. Typically, your internal team handles daily user support, localized hardware, and workflow software, while we manage the 24/7 Security Operations Center (SOC), endpoint detection and response (EDR), immutable backups, and cyber-insurance compliance reporting.
We eliminate the friction of standard helpdesks. Your internal IT leader receives direct, priority access to our Tier 3 Edmonton-based senior engineering team. There is no call-center triage—just immediate, peer-to-peer technical collaboration to resolve critical outages instantly.
Yes. We bridge the gap between internal IT operations and strict underwriter requirements. We deploy the required zero-trust architecture, multi-factor authentication (MFA), and immutable backup protocols, providing your IT director with the executive reporting needed to easily pass cyber-insurance renewals and Alberta HIA/PIPA audits.
Equip Your IT Department with Institutional Firepower.
Stop forcing your internal team to fight advanced cyber threats with limited resources. Request a complimentary Cyber-Insurance Gap Analysis to uncover perimeter blind spots and define a clear co-managed responsibility matrix.